Staff treated my terrific both visits. Each time I was escorted into the humidor by a knowledgeable attendant (females both times) and I asked for a moderately priced Cuban cigar with moderate strength (I did not want to spend a fortunate) and each attendant came through perfectly. I also enjoyed a nice drink with my cigar each time (once was Mojito, don't remember 2nd time). The interior was well-appointed and comfortable, great magazines, friendly staff. At the time I visited each US dollar was worth 8 UAH. I absolutely plan a return to La Casa Del Habano, Kyiv within the next 2 weeks as I will be in Kyiv again. Also, Kyiv is a wonderful city not to be missed. This time I am seeing that each US dollars should be worth 16 or more UAH. Cheers and thank you!