Nice, friendly, knowledgeable staff. Great selection (their own production only). They carry a Maduro line, a Cameroon line, and a Connecticut line. Fresh cigars on sale are aged 6 weeks. Older ones are aged 6 months. There were three rollers hard at work when I got there. Plenty of comfortable seating and a very casual environment. I stocked up here for my weekend in New Orleans. This is one of three "Cigar Factory" locations in the French Quarter, and it is the largest and best of the three. As a member of Cigar Rights of America, I showed them my card and got a small discount. This is a good reason to join CRA, and I advise CRA to endorse this producer/retailer.